FAQ's

Our Contact details:
Just Wallpapers Ltd
Decoration Depot
Triangle House
257 Kirkgate
Wakefield
West Yorkshire
WF1 5PL
United Kingdom
Phone: 01924 379992
Fax: 01924 376696
Email:sales@wallpapersales.co.uk

VAT Reg no. 708 2316 53

Samples
Samples will be sent by post. Products such as wallpaper may vary in colour from that seen on Your monitor. Please therefore use the Wallpapersales.co.uk sample service.


Delivery
Delivery is free to a UK mainland address when you spend £100 or more (exclusions apply). Our standard carriage charge to UK mainland for orders upto 20kg in weight (England, Wales and Mainland Scotland) addresses is £4.95 (exclusions apply), any other areas please click on the delivery tab at the top of the homepage.
Please note that we are unable to ship certain brands outside of the EU, please see individual product page or contact us for more details.

If your delivery country isn't shown in the shopping basket, please email sales@wallpapersales.co.uk or call 01924 379992 for a carriage quote.

Orders will normally be despatched within one and five working days from order, some designer products, such as Eijffinger, Brian Yates, Thibaut can take approximately two weeks. Please contact us for a more accurate timescale if required. If any Products are out of stock you will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for at order stage. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to wallpapersales.co.uk by you with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the products, however arising.


Satisfaction Guarantee and Returns
Here at Wallpaper Sales we try to be as accommodating as possible when it comes to returns, and if the item you are ordering is kept in stock at our warehouse we are more than happy to accept returns when notified within 14 days, to admin@wallpapersales.co.uk, and returned within 30 days. As a large amount of the items we sell are specifically ordered in as per your requirements or from wallpaper pattern books we are not able to accept back excess rolls or part orders, so it is advised you check quantities prior to ordering to avoid being unable to return. We do offer a reserve service where we can reserve additional rolls from the same batch which can be called upon if required. Alternatively, we are happy to assist with measurements if you phone us 01924379992. If you need any clarification as to whether you are purchasing a stock or per requirement/pattern book item, please call us prior to placing your order and we will gladly advise the returns policy for the specific item you are ordering.

Any wallpaper or fabric sold by the metre is cut to order and is non-returnable.

We will replace any goods proven to be faulty. You should ensure that items are properly packaged and insured against loss and further damage before returning them to us. We require samples of faulty products and labels for any faults to be considered. We cannot accept any responsibility for returned items which are lost in transit.

Goods damaged in transit for a claim to be made we have to be informed within 2 working days of the parcel being delivered, it must also be signed for as damaged/faulty for a claim to be considerded.


Disclaimers
Content - wallpapersales.co.uk provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents. The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied that the content on our Website is accurate, complete or up-to-date.

Copyright - All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of wallpapersales.co.uk. and it's associated partners.

Trade Marks - Just Wallpapers Ltd. is the owner of the wallpapersales.co.uk trademark. All other trademarks, product names, company names or logo cited herein are the property of wallpapersales.co.uk its authorised partners or the products respective owners.